Mall Audio's music and advertising service plays in more than 50 shopping centres in Australia and New Zealand. We are the only Trans-Tasman company specialising in this service on this scale, we are experts in what we do.
What can we do for you?
Music in a retail environment is so often overlooked and we are passionate about delivering a quality service that makes a palpable difference to your customers, creates the 'feel good' factor in your shopping centre or retail store, and encourages your customers to spend.
We are exceptionally proud of the mixes we tailor for you and put a lot of thought and effort into considering the appropriate music for each environment our service is in. At Mall Audio we offer many more features than a basic music provider, for a very similar price. We provide the ability to focus different types of music at specific times of day to appeal to certain demographics, and seasonal music like Christmas, Valentines, St Pats and Anzac. To find out more about the music we offer please look on our music page.
Advertising is the other primary area that sets us apart, advertising that reaches your and your retailers’ customers at point of sale. We have professional writers, producers and voice talent to make sure that your adverts are of the highest quality. If you have already got radio adverts you can maximise their effect by also playing them in the centre.
As a shopping centre and as part of our standard service, all centre management promotions and service announcements are included at no extra charge. Also included in this service, and so every retailer in the centre can have a presence on the Mall Audio music and advertising system, we offer them a free 10-second brand advert which plays all year round. Should retailers be interested in more advertising, there is an additional small charge for creation and placement. To find out more about the adverts we provide, please look on our advertisement page.
Just a quick email to tell you how awesome you are! Communicating our new promotions with you via email and having your team create an ad the same day is much valued in my busy day. I would highly recommend you to all.
Christine Musson
Regional Manager, Vision Centre
I have worked with Mall Audio in two shopping centres I have been the Marketing Manager of and have found them to be extremely responsive to any requests we have had and more importantly at short notice. From drafting ads, recording ads and being the perfect solution provider, Mall Audio offer services that satisfy Centre Management needs and retailer needs alike. Their ability to work on out of scope projects strengthens the relationship we have and I am more than happy to endorse their product and services.
Jo Allen
Marketing Manager, Sylvia Park Shopping Centre, Kiwi Property Management Limited
We at Sharing Shed have been using Mall Audio now for nearly 2 yrs in 7 different locations. In this time we have found mall audio to be an efficient means of advertising as we are directly targeting clients that are already in the mall and it can be heard frequently while the shopper is in walking distance to our Salon. As a company to deal with they always deliver what they promise, at a reasonable price and are always helpful to alter the audio to suit our needs for different times of year. The only negative feedback I can offer is I wish it was in all Shopping Centres. Keep up the good work!
Sandra Herron
Area Manager, Sharing Shed
We find you guys great to deal with, problems are easily solved and you include us with music selection before it goes live. What more could we ask for.
Joanne Robinson
Operations, Reading Courtenay Shopping Centre
Mall Audio has been providing background music and marketing to The Hub Hornby for well over a decade. Their music selection is always bang on for our demographic and we receive many positive comments from both customers and staff. As a marketing tool for our retailers it is probably one of the most powerful and offers exceptional value for money. The relatively light commercial content keeps the emphasis on the ambiance generated by the music but allows retailer’s messages to stand out and talk directly to the customers who are onsite with money to spend. As a call to action it is unbeatable. Mall Audio’s ability to target key dates and events with special playlists means that we get to keep a fresh and topical playlist as well as control the ramp up into Christmas. Their system seems very well set up with very few issues and certainly low maintenance from a Centre Management point of view. I would have no hesitation in recommending this company to any site looking for such a solution.
Jason Marsden
Centre Manager, The Hub Hornby, Colliers International
In the 3 years I have worked with the Team at Mall Audio I have been consistently impressed by the standard of audio they produce and the speed in which they work. They turn our scripts into slick, polished audio commercials that provide us with an excellent platform to promote our store.
Janine Tindall-Morice
Marketing Manager, Arthur Barnett
We are very happy with the service Mall Audio provide us. We never have to remember to contact them to update our regular advert as they are very proactive in contacting us first. We find the creative team are on the same page as us and design recordings aligned well with our business.
Michelle Savusa
Manager, Harvey World Travel
Throughout the 2 years that we had been dealing with Mall Audio, they have been providing us with professional service constantly. We appreciate the dedication the team has for every customer!
Alex Chang
Managing Director, Omni Tech Group
Whenever I am down at The Base the range of music is great. Some new and some old which is always good. Response is great. If I ever need anything I always get a prompt reply. Their staff are great to deal with! They’re so positive and uplifting in their emails. It’s a breath of fresh air when I’m having a bad day and I get an email from them. Overall I think you are doing a great job :-)
Amanda Newby
Marketing Coordinator, Mitre 10 MEGA Hamilton
We have used Mall Audio for 4 years now and find the service great for our shopping centre, we have an amazing array of music playing daily as well as advertising from retailers and the centre alike the team are great to deal with and happy to oblige with all requests, Great Service Mall Audio!!
Craig Whittaker
Centre Manager, Trafalgar Square
I have really enjoyed dealing with you over the years, your service is fast, effective and good value for money. You are quick to understand and interpret our needs.
Jane Hunter
Owner, Fabulous Flowers
The service that Mall Audio provide is superb for shopping centres and it’s great that we can ‘tailor’ the sound as and when required. The staff at Whitcoulls love the music mix and often make a note of a particular song that customers like and pass it on. The attention to music at Valentine’s, Anzac and Mother’s Days etc., is also much appreciated. To be able to include our own adverts is also a plus, as they’re a reminder to customers of what’s happening in and around the Centre and of course to highlight particular stores.
Anne Murphy
Centre Manager, The Plaza - Whangaparaoa
Keep up the outstanding service.
Simon Betts
Centre Manager, The Base
We highlight points of interest and you turn it into a destination shopping experience. You are always prompt and user friendly!
Pam Steers
Owner, The Main Skein
Great value, 10/10 all the way, responsive, playful, understanding, helpful, insightful. Wouldn't be without the service.
Chris Allerton
Owner, Village Gifts
Mall Audio has been a key tool for advertising our Mall based businesses. The campaigns give us the opportunity to speak to our audience, while they are captive and already in the mood to buy. We are able to plan strategic timing around our own key promotions and find the teams turn-around and response times to be extremely good. I have both used their script writing and written my own, their calibre of writing is excellent, I cannot think of a time I’ve had to change anything, but also their ability to use my scripts to produce what I want for the few times I’ve needed to is also great.
Kat Bailey
Marketing Manager, Time Zone
I congratulate you on the service you provide to several of our Health 2000 shops throughout the country. The in shopping centres advertising works very well for our business and we frequently receive positive feedback from our customers and our store staffs on its success. We look forward to our continuing success with Mall audio advertising.
Gavin Muller
Retail Operations Manager, Health 2000
We are extremely happy to have Mall Audio take care of our music here in the Mall. They are easy to deal with, willing to please and have a great selection of music to choose from. Our tenants are happy and the quality of the individual adverts put cleverly together for our tenants is very professional. I would thoroughly recommend them to any other Shopping Mall.
Sandra
Centre Management, Royal Oak Shopping Mall
Your service was great, very informative and offer a great deal to accommodate our needs and quick on delivery.
Susan Bamford
Owner, Club Physical Birkenhead
I have found your team most helpful and very efficient at all times. It certainly is a pleasure working with Mall Audio. Especially creating an advert anytime for us is never an issue.
Anne
Store Manager, Paper Plus
Your ability to react very quickly on promotions we are running is great. You give plenty of notice and lead time and it just works.
Olivier Lim
Marketing Coordinator, Paper Plus Group
Couldn’t ask for better more efficient and accommodating service. Great ads, fast turnover and excellent customer service.
Karen Western
Group Marketing Manager, NZRPG
We are really pleased with how Mall Audio has worked in our retail stores. It was easy to set up and takes the hassle out of keeping the music across our retail stores up to date and on brand. It is also great to know that support is on hand if we need it – meaning we have one less thing to worry about.
Kristen Wilson
Brand Manager, Nicholas Jermyn